SMS Banking

1.   Introduction

SAIGONBANK offers SMS Banking service to meet the client’s needs of balance inquiry, SMS notice of debit/credit entry, changing password, etc. via cell phones.

2.   Requirements and Features

Customers must be SAIGONBANK account holders or SAIGONBANK card holders.
Customers may apply for service amendment or registration at SAIGONBANK Card Business Center or any transaction points of our network.
Note:
 
For clients who are SAIGONBANK card holders: fill out your mobile phone number in application form for ATM Card Registration, you will receive SMS notice for any credit entry above VND50,000.
For clients who are SAIGONBANK account holders: just complete the available registration form (also used for Phone Banking, Internet Banking), fulfill your personal information, select "registering SMS notice for credit entry service”, and provide a mobile phone number to receive SMS notice.
Customer can change password, cancel and re-activate the SMS Banking Service by sending an SMS instruction.
Keyword will be required for balance inquiry service only. Given the precise keyword, SMS notice of account balance will be sent to the designated phone number.

3.   SMS Banking Fee Table

NO.
SERVICE
Charged/ Free
 
1
SMS notice of credit
Charged
 
2
Exchange Rate (05 main foreign currencies)
Free
 
3
DVN & NTE savings interest rates
Free
 
4
Notices of promotion program/ branch opening
Free
 
5
Customer care service (call switching service)
Free
 
6
Registration/ Cancellation of SMS Banking Service
Charged
 
 
7
Changing password        
Free
 
8
SMS notice of debit
 (amount from VND100,000)     
Charged
 
9
Balance inquiry of:
 - Card account 
 - Savings and current account
Charged per package type
 
10
Bill payment
Charged per item
VND3,300/ item
11
Transfer (available soon)
Charged per item
 
12
Nearest ATM  location inquiry
 
 
 

4.   SMS syntax

SMS syntax
Balance inquiry service
        Syntax:                   SGB SD     account
        Example:                 SGB SD     001370406008296
Narrative: The account balance message will be sent to the registered phone number, and only the registered phone number could inquire this service.
Message Operation Center: 8179 
 
SMS notice contents:
Notice of promotion programs or latest announcements:
SMS notice of savings interest rate:   “SAIGONBANK informs our interest rates (one-off interest paid at term-end) as following: 1month: 0.65%; 2 months:…”
SMS notice of exchange rate:    “SAIGONBANK informs the exchange rates as following: USD:16000/16050, EUR: ……”
SMS notice of credit entry:   “The amount of VND …………….has been credited to your Account No………………… Detailed……………………………………………………………”
SMS notice of debit entry:   “The amount of VND …………….has been debited to your Account No………………… Detailed……………………………………………………………”
SMS notice of account balance:     “Your account … has the balance of VND/USD……………………………………………….. SAIGONBANK is honored to serve.”
SMS notice of bill payment transaction:   “Your bill … of VND…… has been paid. SAIGONBANK is honored to serve.”
 

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